Data Recovery Good Practices
The best data recovery practices incorporate the ability to restore the most critical data first, then use a tiered approach to recover what is less critical. Today there are a variety of data recovery options, some of which may help to recover data quickly and potentially save significant expense. My Data Recovery Lab (MDRL) specializes in hard disk drive data recovery, RAID data recovery and NAND media recovery such as SSD data recovery, memory card data recovery and usb flash data recovery. Over the years we have delivered consistent customer satisfaction by incorporating the best practices in the data recovery industry. We choose to set ourselves apart and our customers know, MDRL is a very different data recovery service provider. We offer our customers clear, direct communication and a fair pricing structure enhanced with ADRECA’s Free Data Recovery Quote.
We do not follow the advice given by the American Psychologist, Wendell Johnson who said: “Always and never are two words you should always remember never to use.” Why? Besause we are one of the few data recovery providers with absolutely nothing to hide. Here are our always and nevers.
Good provider will:
– Always honor the time and cost and estimate issued upon analysis;
– Always ask our customer first to identify the most important data to be recovered (the list of remaining data will also be recovered afterwards);
– Always identify our customers data storage device, additional parts and cables;
– Always make a in-lab diagnosis before attempting recovery of data to verify estimate given on-line;
– Always clone every drive and work on the clone not the damaged drive;
– Always backup the firmware data prior making any adjustments to it;
– Always look for an available donor drive(s) before the patient drive reaches the lab;
– Always keep you updated about the status of your case via portal, email or phone.
– Never work directly on the original drive a customer delivers for recovery (we will make a clone first);
– Never make changes to drive’s firmware before we make a backup of it;
– Never loose or misplace your drive;
– Never leave our customers in the dark about any aspect of the data recovery process.
While we find the need to boost such declarations a bit ridiculous and firmly believe these practices should be a given in the industry; sadly we are all too familiar with customer horror stories in which this simple code is not followed.
Please be sure that your chosen data recovery provider is committed to delivering service you can trust.